PCI non-compliance fee
On a statement: PCI NON-COMPLIANCE FEE
A monthly penalty for not completing your PCI self-assessment questionnaire — usually because nobody told you it existed, or the email went to a spam folder. It is pure penalty: you get nothing for it, and it is often charged for years. The fix is a questionnaire that takes about twenty minutes.
What a fair version looks like
$0. Ever. If you see it, the account is simply out of compliance and the fee disappears once the questionnaire is filed.
What 321 Swipe would do
We walk you through the questionnaire, confirm the processor has recorded it, and check that the fee stops — and ask for a refund of past months where it was never disclosed.
See it on a statement
On our sample statement this line is $39.95.
Is this on your statement?
Send it and we'll tell you — along with everything else on there that shouldn't be. A phone photo of the fee page is enough.