Greg B - President/HVAC CompanyWe switched merchant accounts roughly three months ago, and have seen a noticeable decrease in processing fees. So far, we have seen almost 40% (or close to $1,500.00)a month. The transition was seemless and the onsite representative, Mike, was professional, couteous, and efficient. We would highly recommend anyone with a merchant account to give 321 Swipe an opportunity to do the same for them as they have for us.
Barbara - CFO/Large Furniture StoreFirst let me say "Thank You" for making my life and the lives of my co-workers who back me up when I am out of the office or on vacation a lot easier.
321 swipe has been an easy transition for our company from what we were using as our processor for bank cards. The professionalism and attention you have provided has been greatly appreciated. you have proven yourself to be very high in the standards of good business practices.
You helped us obtain and install the correct equipment to do the job for our company. As you know we track our business daily through the bank and your company processes our business almost faster than we do. There has not been a day that has gone by that I haven't thought what a good decision it was for us to shake hands with your company. The proof for me though was when I just returned from having a week off and the accountability of the processing was left for others and this time it actually was done and not left for me to do upon my return. Others found it to be very easy to account for the funds being processed. With previous processors we struggled to figure out what we were being paid for and when I was gone, others just threw up their hands and said let her do it when she gets back. That is not the case with 321 Swipe. The reconciling was done and there was no struggling to do it. That certainly makes my job a lot easier and leaves me time to do other things of importance.
On behalf of the company, we look forward to many years of working together.
Josh - Owner/Dental OfficeWe switched merchant accounts about 4 years ago and have been delighted at the savings in processing fees.
Our transition was an easy one with outstanding support from customer service along the way. Bruce along with Mike were very helpful during this time to help us through this process. We can now automatically run our revolving accounts monthly. This process is extremely user friendly without being time consuming.
We give 321 Swipe the highest recommendation.
Darlene - Director/Golf and Country Club321 Swipe has great customer service who are friendly and are prompt in respond time, they are willing to explain and show how things are handled. The Merchant Connect website for the credit cards is user friendly with many functional reports
Marianne - Owner/Home Service CompanyVery professional and personal service – I have worked with one account executive though out our time with 123 Swipe. They respond quickly and are genuinely concerned for the well being of our company!!
Leah - Director/Private Equestrian ClubMichael and the 321 Swipe team have been our sole creidt card machine technical support and supplier. They have been at our club for a number of years and have always done a fantastic job.
We recently have had an issue with our dedicated phone line for the credit card machines. Michael was here, after Verizon fixed the cut in the line, to make sure that everything was operational. he is always cordial and here within minutes of a phone call. even thorugh the problem did not lie within the credit card machines he still wanted to make sure that everything was still operational.
321 Swipe has also helped us come up with a solution for our general admission gate problem. He suggested a new handheld wireless device. That device has increased our sales because now we can offer credit card payment from the tailgaters' car. They can just pull up and never have to get our of the car.
We have no problem recommending them to you. They have always provided us with phenomenal technical support.